How to turn ON or OFF Trend Micro Security for Windows. This article shows you how to turn on or off your Trend Micro Security software. Below are some of the reasons why you may need to temporarily disable it: To analyze issues you encounter on your computer; To install a hardware device. This download can be used for Trend Micro Maximum Security and Trend Micro Premium Security Suite. Note that you will need a paid licence for Premium Security Suite to unlock the special Premium features and 24x7 Premium Support. Click here to start your download; Double-click the MAXOnlineANZ-17.0Downloader.exe to run it. A new and enhanced version of Trend Micro Security is now available for free as long as you have a running subscription. Download your Trend Micro installers and user manual here. Maximum Security. Complete protection for all the ways you connect. Product Guide Serial Number starts with: Internet Security.
Introducing: Your Browser Defense!
Trend Micro Security™ for Microsoft Edge™ provides an extra layer of advanced protection against modern web threats such as phishing, banking and technical support scams and identity theft. Learn more.
Downloads
Download your Trend Micro installers and user manual here.
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Maximum Security
Complete protection for all the ways you connect.
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![]() Internet Security
Award-winning protection for your digital world.
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Antivirus+ Security
Essential protection for your peace of mind.
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Premium Security
Protection for all the ways you connect with 24x7 support.
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Antivirus for Mac
Essential protection for your Mac.
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Android Security
Protection against loss, data theft, and viruses.
Trend Micro Download
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iOS SecurityTrend Micro Maximum Security 10 Mac Download Windows 10
Advanced protection for all your mobile iOS devices.
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Password Manager
Passwords and logins in one secure location.
FAQs
Get answers to your questions about Trend Micro Security.
Program and Malware QuestionsWhat happens when Windows 7 support ends?
Microsoft has formally announced Windows 7 End of Support. Because Microsoft no longer fixes issues on this version, it has become increasingly difficult for Trend Micro to keep users safe on this operating system. We encourage all of our users to upgrade their PCs to a more modern operating system which will provide greater stability and security.
How do I respond to a suspected Tech Support Phone Scam?
This message appears when your Operating System needs to be launched again in order to implement updates for the components of your Trend Micro security software.
To resolve this issue, refer to this Knowledge Base article for complete instructions: Why do I get a 'Connect to the Internet' error message on my Trend Micro Security program?
'Restart Required' message appears when installing updates for your Trend Micro Security software
You are getting this message due to failure of receiving Trend Micro program updates.
To resolve this issue, follow the steps below:
If the issue still persists, refer to this Knowledge Base article: Why is my computer running slow?
'Connect to the Internet' error message appears when opening the main console of your Trend Micro Security program.
You are experiencing a slow computer performance due to high CPU or memory usage of CoreServiceShell.exe process of my Trend Micro program.
The CoreServiceShell.exe is your Trend Micro program's main process. It takes up 40 MB to 200 MB of memory in a normal computer state or environment. If the consumed memory is higher than 200 MB and does not go back to normal for about 5 to 10 minutes, remove conflicting softwares installed on your computer
To remove the conflicting program, do the following:
If the issue still persists, refer to this Knowledge Base article for instructions:
'Slow pc performance due to high CPU or memory usage of CoreServiceShell.exe. Purchase, Subscription and othersWhat is a subscription renewal?
A renewal is one way to add one or two years to your Trend Micro program's license or subscription. This can be bought using your credit card, PayPal account or Wire Transfer. After you buy a renewal, your subscription will be automatically extended to the number of years purchased. Purchasing a renewal also qualifies you for a free upgrade to the latest version of your Trend Micro program.
How do I cancel Auto-Renew?
To cancel Auto Renew, do the following:
You will be charged 90% of the regular price. 10% of the regular price of the product will be discounted for every auto-renewal.
Example:
An email including the exact price of your subscription will be delivered to you before the automatic renewal happens.
The email address I used for my Trend Micro Account is inactive. How can I change it?
To change your inactive email address, you need to contact our Technical Support for assistance.
Can I use the Serial Number of my Trend Micro Security program for Mobile Security?
Yes, you can use the serial number of your Maximum Security (serial number starts with 'X') for your Mobile Security for Android and for your Mobile Security for iOS.
Can I change my credit card details on my Trend Micro Account?
Changing credit card details is unavailable on the Trend Micro Account portal. You need to manually renew your subscription in advance if you want to register a new credit card.
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Learn how to remove or uninstall Trend Micro Security for Windows.
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December 2020
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